• Picuture showing high quality white alpaca fibre

more than just a fibre

Frequently Asked Questions


Our Frequently Asked Questions bring together everything you might want to know about our fibres, our ethics and our approach to slow, considered fashion. From how alpaca wool is sourced to why it’s one of the most sustainable natural materials available, this guide is here to give you clarity and confidence in your purchase. Whether you're curious about environmental impact, garment care or our commitment to responsible production, you’ll find honest answers below, all rooted in our mission to create beautifully made pieces that last.

your questions answered

The Questions We Hear Most Often

Why is alpaca fibre sustainable?

Alpacas have a naturally low environmental impact. Their soft, padded feet are gentle on the ground, helping to protect pastures, and they graze efficiently without destroying root systems. Alpacas also require significantly less water than many other fibre-producing animals. Combined with their ability to thrive in harsh climates, alpaca fibre is recognised as one of the most sustainable luxury materials available.

Are your alpaca products ethically sourced?

Yes. Our alpaca garments are produced using ethically sourced fibre from trusted farms that prioritise animal welfare. Alpacas are shorn annually — a process that, when carried out correctly, keeps them healthy and comfortable. We work only with suppliers who maintain responsible, humane practices throughout their production.

How biodegradable are alpaca garments?

Alpaca fibre is completely natural and biodegradable. When a garment reaches the end of its life, the fibre will break down naturally over time, returning nutrients to the soil without releasing harmful chemicals. This makes alpaca clothing a strong choice for those looking to minimise long-term environmental impact.

What makes alpaca better than synthetic materials?

Unlike synthetic fabrics, alpaca releases no microplastics into the environment. It is a renewable resource, naturally breathable and able to regulate temperature effectively — keeping you warm without overheating. Alpaca also has excellent durability, meaning garments last longer and require fewer replacements, reducing overall waste.

How should I care for my alpaca clothing to extend its life?

Alpaca garments should be washed gently and only when necessary, as the fibre is naturally odour-resistant. Hand washing in cool water or using a delicate machine cycle is recommended, followed by drying flat. Proper care not only preserves the softness and structure of the garment but also reduces energy and water use.

What is your packaging made from?

Our packaging materials have been carefully chosen with sustainability in mind. Wherever possible, we use recyclable, biodegradable or responsibly sourced packaging to minimise waste without compromising protection during delivery.

Do you have any recycling or take-back programs?

Yes — we are working towards (or currently offer in some cases) a take-back initiative that allows customers to return worn alpaca garments for recycling, repurposing or responsible disposal. This supports a more circular approach to fashion and reduces the amount of material sent to landfill.

excellence in apparel

A Personal Connection

We cherish building lasting relationships with our customers. They are so much more than just buyers—they are part of our story, a story that celebrates the beauty of nature, the artistry of craftsmanship, and the joy of wearing something truly special. When you shop with us, you’re not just purchasing luxury alpaca fleece knitwear; you’re joining a community of like-minded individuals who appreciate sustainable fashion.

We invite you to join us—and our herd—as we share the journey from alpaca to the apparel. Experience the warmth and natural beauty of alpaca fleece and the personal touch that makes our brand so unique.

Warm regards,

Alpaca Apparel